Incident Management

Know the Moment. Manage What Follows.

Bring the event, evidence and response together. Vision360 captures what happened, while Drive360 manages what follows, from review and investigation through to follow up action and resolution.

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See how it works

Incident command view: the open case with its severity and status, the linked video evidence, the driver and vehicle record, the assigned actions and the audit trail.

Every Step. Every Action. One Timeline.

From the first alert to resolution, keep a clear record of what happened, who acted and when.

1Detect & Validate
Vision360 flags a possible event. A person confirms what happened before it is escalated or acted on.
2Triage & Respond
Set the severity, notify the right people and assign the immediate response, with progress tracked through the case.
3Investigate
Bring video, telematics, driver records, vehicle history and journey context into the case, so the evidence can be reviewed together rather than gathered from separate systems.
4Resolve & learn
Assign and track follow up actions through to completion, close the case with a clear record of what happened and use the outcome to inform future reviews.

Incident command

One Case. The Full Picture.

Track open incidents, severity, response times and outstanding actions in Drive360, with Vision360 evidence connected directly to the incident when you need the full context.

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The incident management control centre: open cases by severity, response and resolution times, overdue actions, and the case list with owners and due dates.

BUILT FOR SAUDI OPERATIONS

Incident Management Across Saudi Operations

Bring drivers, vehicles, journeys, incidents and supporting evidence together, giving teams a connected view from the initial event through investigation, follow up and resolution.

Inside the case

Everything the Investigation Needs, in One Place

Detection & Validation
Vision360 detects collisions, harsh driving and supported safety events, with confidence, video and vehicle context. Your team reviews and confirms the event before triage.
Triage & Escalation
Set severity, notify the right people and assign the immediate response, with escalation based on defined rules.
Investigation & Reconstruction
Bring video, telematics, GPS, time, speed and event context into the case, so the sequence can be reviewed without piecing it together across systems.
Actions & Follow Up
Assign coaching, maintenance, operational changes or further investigation, with an owner, due date and completion record.
Records & Reporting
Keep the case history, evidence, access and actions together, with reporting that shows recurring patterns and where action is making a difference.