Dispatch & Assignment
Take Every Plan Into Execution
Match each route with the right drivers and vehicles, check everything is ready to go and keep the day moving when plans change across your depots and operating locations.
- Match drivers and vehicles
- Check driver and vehicle requirements
- Resolve assignment conflicts
- Publish and adapt to changes
How Dispatch Works
Take your planned routes, match them with the right drivers and vehicles, check everything is ready and publish the day.
- 1
Match
Route360 identifies the drivers and vehicles that meet the route requirements and shows you why they’re a match.
- 2
Check
Route360 checks the requirements before the route is published and clearly flags anything that needs attention.
- 3
Publish
Send routes to drivers for acceptance and see who has accepted, who’s still pending and what has changed.
Every Route, Driver and Vehicle on One Board
Unassigned routes. See what still needs assigning, with the jobs, distance and duration for every route.
Your entire dispatch operation in one view. See unassigned, ready to assign, awaiting acceptance, in progress, completed and conflicted routes in one live view.
Available drivers. See each driver’s availability, licence class, work and rest status and home depot.
Available vehicles. See vehicle type, capacity, depot and maintenance and operational readiness at a glance.
Drag to assign. Drag a route onto the right driver and vehicle to make the assignment.
Route summary before you assign. See the jobs, distance, duration, capacity, expected time window performance and any special requirements in one view.
Live route status. See which drivers are on route, delayed or at risk, with open issues highlighted as the day unfolds.
Respond When the Plan Changes
When the day changes, Route360 helps you respond quickly. If a driver becomes unavailable, it identifies the affected work, finds suitable replacements and shows the impact of each option before you reassign the route.
- 1
Driver becomes unavailable
Affected routes are immediately identified and flagged for attention.
- 2
Affected route flagged
The route is clearly marked, with the affected jobs and key route details in view.
- 3
Alternative drivers
See the best available replacements based on what the route requires.
- 4
Compare impact
Compare the effect of each replacement on ETAs, distance and scheduled time windows.
- 5
Replacement assigned
The new driver takes over and the updated route is ready to go.
- 6
Drivers and customers updated
The new driver receives the updated route and customers are notified of any changes to their ETA.
Additional features
Auto Assign
Suggest assignments across the whole board in one go.
Assignment Rules
Match routes based on depot, operating area and skill requirements.
Driver Acceptance
Track accepted, pending and declined routes.
Driver Activity
See live progress across every route.
Dispatcher Notes
Keep notes and messages attached to each route.
Change History
See every reassignment, including who made it and when.
Bulk Publish
Send all ready routes at once.
Conflict Alerts
Flag potential issues with driver availability, licence requirements, work and rest information, vehicle capacity and maintenance status.
Depot Filters
Focus on one depot or view the whole network.
Capacity View
See vehicle utilisation before assigning.
Skill Matching
Match drivers by licences, endorsements and qualifications.
Route Summary
See jobs, distance, duration and capacity for each route.
Frequently Asked Questions
How does Route360 decide which driver suits a route?
Route360 uses available driver and vehicle information to assess potential matches, including availability, licence and skill requirements, work and rest information, vehicle capacity and availability, depot, operating area and existing assignments. Dispatchers can see the relevant information before making the final assignment.
How does Route360 flag potential assignment conflicts?
Route360 flags potential conflicts before a route is published, including driver availability, licence requirements, work and rest information, vehicle capacity and maintenance status. Dispatchers can review and resolve flagged issues before publishing the route.
Can I see whether a vehicle is ready before assigning it?
Route360 can use available vehicle information such as vehicle type, capacity, availability and maintenance readiness when making an assignment. This gives dispatchers relevant vehicle information to review before assigning and publishing the route.
Do drivers have to accept a route?
Yes. Published routes are sent to drivers for acceptance, while the dispatch board shows which routes are accepted, pending or declined.
What happens when a driver becomes unavailable mid shift?
Route360 flags the affected routes and identifies suitable replacement drivers. You can compare the impact on ETAs, distance and time windows before choosing a replacement. Once reassigned, the updated route is published and the driver and customers are notified.
Where does the driver and vehicle data come from?
Drive360 provides relevant driver and vehicle information for assignment, including availability, licence records, work and rest information, vehicle capacity and maintenance status. Route360 uses that information alongside the route requirements to support assignment, publishing and subsequent changes.
Assign Every Route With Confidence
Match the right drivers and vehicles, check requirements, publish routes and respond to change from one board across your UK operation.
- Secure, role based access
- Complete audit trail of every change
- Communication via app, SMS and email
- Available across web and mobile